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    Page 1   Digital    Agenda   for   Spain   February 2013      Page 2 Digital Agenda for Spain TABLE OF CONTENTS Executive   summary   .................................................................................................................................   4   Introduction   ..........................................................................................................................................   11   1.   Foster   the   deployment   of    networks   and   services   to   guarantee   digital   connectivity.   .................   14   1.1   Removing   barriers   for   the   deployment   of    networks   promoting   Market   Unification   .........   14   1.2   Promote   the   deployment   of    ultra ‐ fast   networks   ................................................................   16   1.3   Manage   radio   spectrum   utilization   more   efficiently   ...........................................................   18   1.4   Improve   the   experience   of    broadband   services   user   ..........................................................   19   2.   Develop   digital   economy   for   the   growth,   competitiveness   and   internationalisation   of    the   Spanish   company.   .................................................................................................................................   21   2.1   Encourage   the   transformational   use   of    ICTs   in   our   companies   ..........................................   21   2.2   Boost   e ‐ commerce   ..............................................................................................................   23   2.3   Promote   the   production   and   distribution   of    digital   content   over   the   Internet.   .................   24   2.4   Enhance   opportunities   for   the   electronics   industry   ...........................................................   26   2.5   Favour   the   internationalisation   of    technological   companies   .............................................   26   2.6   Enhance   the   future   industries   .............................................................................................   27   2.7   Strengthen   ICT   industry   through   technological   projects   in   public   services   ........................   29   3.   Improve   e ‐ Administration   and   adopt   digital   solutions   for   efficiently   rendering   public   services.   32   3.1   Moving   towards   an   Administration   integrated   into   society   with   quality   public   services   focused   on   citizens   and   businesses   ..................................................................................................   32   3.2   Increase   the   use   of    electronic   public   services   by   citizens   and   businesses   ..........................   34   3.3   Rationalise   and   optimise   the   use   of    ICTs   in   public   Administration   bodies   .........................   34   3.4   Promote   cooperation   and   collaboration   with   organizations,   companies   and   social   agents   in   the   field   of    e ‐ Administration   ........................................................................................................   36   3.5   Use   technology   to   bridge   the   digital   divide   ........................................................................   37   4.   Reinforce   confidence   in   the   digital   sector.   ..................................................................................   38   4.1   Promote   the   confidence   services   market   ...........................................................................   38   4.2   Strengthen   capabilities   for   digital   confidence   ....................................................................   39   4.3   Promote   the   excellence   of    the   organizations   in   the   field   of    digital   confidence   .................   40   5.   Boost   R+D+i   in   Information   and   Communications   Technologies   ................................................   43   5.1   Increase   efficiency   of    public   investment   in   R+D+i   en   ICT   ...................................................   43      Page 3 Digital Agenda for Spain 5.2   Encourage   private   investment   in   R+D+i   in   ICT   ....................................................................   44   5.3   Encourage   R+D+i   in   ICT   in   small   and   medium ‐ sized   enterprises.   .......................................   45   5.4   Expand   Spanish   international   participation   in   R+D+i   in   ICT   ................................................   45   6.   Promote   digital   inclusion   and   literacy   and   the   training   of    new   ICT   professionals.   .....................   46   6.1   Digital   inclusion   and   literacy   ...............................................................................................   46   6.2   Digital   training   and   education   of    new   ICT   professionals   .....................................................   48   The   Agenda’s   implementation   and   governance.   ..................................................................................   50   7.   Annex   1:   Specific   plans   .................................................................................................................   53   8.   Annex   2:   Goals   of    the   Digital   Agenda   for   Spain   ...........................................................................   54   9.   Annex   3:   Mechanisms   to   interact   with   economic   and   social   agents   ...........................................   56      Page 4 Digital Agenda for Spain Executive summary The   Government   has   decided   to   develop   a   Digital   Agenda   for   Spain   as   a   framework   of    reference   to   define   a   roadmap   as   regards   information   and   communications   technologies   (ICTs)   and   e ‐ Administration;   to   build   Spain’s   strategy   to   achieve   the   goals   of    the   Digital   Agenda   for   Europe;   to   maximize   the   impact   of    public   policies   on   ICT   to   enhance   productivity   and   competitiveness;   and   to   transform   and   modernize   the   Spanish   economy   and   society   through   efficient   and   intensive   use   of    ICTs   by   citizens,   businesses   and   public   Administration   bodies.   The   objectives,   lines   of    action   and   plans   established   in   this   Digital   Agenda   are   intended   to   encourage   the   creation   of    employment   opportunities   and   economic   growth   through   the   smart   adoption   of    digital   technologies,   thus   contributing   to   the   collective   effort   of    promoting   the   economic   recovery   of    the   country.   The   Ministry   of    Industry,   Energy   and   Tourism   and   the   Ministry   of    Finance   and   Public   Administration   have   led   the   development   of    this   Digital   Agenda   proposal   for   Spain   and   have   invited   all   the   agents   involved   to   participate   and   contribute.   This   proposal   has   been   based   on   the   results   of    various   analyses   of    the   status   of    the   information   society   in   Spain,   as   well   as   on   the   recommendations   prepared   by   the   highly ‐ rated   group   of    experts,   the   proposals   made   by   a   large   number   of    companies   and   players   in   the   digital   world   and   the   suggestions   made   by   public   policymakers   of    the   Central   State   Administration   and   other   Administration   bodies.   With   all   these   contributions   an   initial   proposal   of    Agenda   was   prepared   and   submitted   for   public   consultation   through   a   platform   for   citizen   participation.   The   consultation   has   allowed   to   specify   the   meaning   and   scope   of    the   proposed   lines   of    action   and   to   set   up   this   final   version   of    Digital   Agenda   for   Spain.   The   Digital   Agenda   for   Spain   is   structured   around   six   major   goals:   1.   Foster   the   deployment   of    networks   and   services   to   guarantee   digital   connectivity.   2.   Develop   digital   economy   for   the   growth,   competitiveness   and   internationalisation   of    Spanish   companies.   3.   Improve   e ‐ Administration   and   adopt   digital   solutions   for   efficient   provision   of    public   services.   4.   Reinforce   confidence   in   the   digital   environment.   5.   Boost   R+D+i   system   in   Information   and   Communications   Technologies.   6.   Promote   digital   inclusion   and   literacy   and   the   training   of    new   ICT   professionals.   Goal   1:   Foster   the   deployment   of    networks   and   services   to   guarantee   digital   connectivity.   The   existence   of    ultra ‐ fast   broadband   networks   is   necessary   to   develop   new   services   and   to   transfer   the   benefits   generated   by   digital   technologies   to   the   Spanish   society   as   a   whole.   Therefore,   the  
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