BB Final 2.docx

of 44
All materials on our website are shared by users. If you have any questions about copyright issues, please report us to resolve them. We are always happy to assist you.
Information Report
Category:

Documents

Published:

Views: 10 | Pages: 44

Extension: PDF | Download: 0

Share
Description
Description:
Tags
Transcript
   1 “ Analysis of Customer Satisfaction from E-Banking Services: A comparative study of Axis Bank and ICICI Bank  ”  Dissertation Submitted to the D. Y. Patil Deemed to be University School of Management In partial fulfilment of the requirements for the award of the Degree of BACHELORS OF BUSINESS ADMINISTRATION Submitted by: Aaryan Raj (Roll No: BBA017203) To: Dr. Priya Vij, Assistant Professor, D. Y. Patil Deemed to be University School of Management, CBD Belapur, Navi Mumbai March 2019   2 “Analysis of Customer Satisfaction from E -Banking Services: A comparative study of Axis Bank and ICICI B ank.”  Dissertation Submitted to the D. Y. Patil Deemed to be University, School of Management, In partial fulfilment of the requirements for the award of the Degree of BACHELORS OF BUSINESS ADMINISTRATION Submitted by: Aaryan Raj (Roll No: BBA017203) Submitted To: Dr. Priya Vij, Assistant Professor, D. Y. Patil Deemed to be University, School of Management, CBD Belapur, Navi Mumbai March 2019   3 DECLARATION I hereby declare that the dissertation   “ Analysis of Customer Satisfaction from E-Banking Services: A comparative study of Axis Bank and ICICI Bank  ”  submitted for the full-time BBA Degree at D. Y. Patil Deemed to be University, School of Management is my srcinal work and the dissertation has not formed the basis for the award of any degree, associate ship, fellowship or any other similar titles. Signature of The Student Place: Mumbai Date:   4 CERTIFICATE This is to certify that the dissertation entitled “ Analysis of Customer Satisfaction from E-Banking Services: A comparative study of Axis Bank and ICICI Bank  ”  is the  bonafide research work carried out by Aaryan Raj, student of full-time BBA, at D. Y. Patil Deemed to be University, School of Management during the year 2018-2019, in partial fulfilment of the requirements for the award of the Degree of Bachelors in Business Management and that the dissertation has not formed the basis for the award  previously of any degree, diploma, associate ship, fellowship or any other similar title. Guide Name: Dr. R. Gopal, Designation: Director & HOD, DYPUSM D. Y. Patil University, School of Management   Place: Mumbai Date:
We Need Your Support
Thank you for visiting our website and your interest in our free products and services. We are nonprofit website to share and download documents. To the running of this website, we need your help to support us.

Thanks to everyone for your continued support.

No, Thanks
SAVE OUR EARTH

We need your sign to support Project to invent "SMART AND CONTROLLABLE REFLECTIVE BALLOONS" to cover the Sun and Save Our Earth.

More details...

Sign Now!

We are very appreciated for your Prompt Action!

x