Human Resources Manager or Director of Human Resources or Human

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Human Resources Manager, Director of Human Resources, Human Resources Business Partner with 21 years experience looking for a Executive position.
  TUI ANN YOH177 Ridgewood WayBurlington, NJ 08016Cell: 609-694-4913ty1157bde@westpost.netSUMMARYHuman Resources Professional with extensive expertise handling a broad range ofhuman resources functions for rapidly growing companies. Adept at improving organizational effectiveness and efficiency through alignment of the business strategy and human resources to realize cost savings, accelerate performance, and sustain strategic flexibility. Expertise in attaining state grant monies for use intraining, both hourly and salaried, employees. Skilled cultural change agent with ability to influence human resources policy in the following:Employee RelationsPolicies and ProceduresStaffing and Recruitment Performance ManagementTraining and Development Coaching and CounselingManagement SuccessionOrganizational ChangePROFESSIONAL EXPERIENCEIKEA DISTRIBUTION SERVICES, INC., Westampton, NJ 1999 a 2010Human Resources ManagerProvided all human resources functions (recruitment, benefits, compensation, training, employee relations, policies and procedures, performance management, succession planning and payroll) in a non-union environment for 200 employees in a 1.2 million square foot Distribution Center for this global home furnishings retailer. Supervised staff of six.* Implemented an Employee Communication strategy focused on company culture andvalues, creating a motivated workforce free from labor relations issues.* Acted as a catalyst and strategic business partner with local leadership team,providing guidance and coaching to surface, confront, mediate and resolve HR-related business problems.* Introduced a Peer Review Program (ADR Program) as an on-site option for coworkers to use to appeal their Corrective Actions, reducing legal fees and costs from $700,000 down to $20,000 per year. Recognized as a best practice and rolled out company-wide to both distribution centers and retail stores.* Designed and implemented a Mentor Program, enhancing our skilled equipment operators with the soft skills necessary to train and mentor new hires or temps, thus cutting training time in half and reducing operational staff costs by 20%.* Reduced accidents and related workers compensation costs by 65% and attained OSHA VPP Star status through safety training and the implementation of a Safety Program with reward system.* Acquired $78,000 in state grant funds for training/development to enhance thecompetency and skills of the management team while reducing training costs by 45%.* Utilized a 360-degree feedback instrument as a basis for management developmen  t, which increased corporate bench strength in support of local and global succession plans.* Obtained a $58,000 Literacy Grant from the state enabling us to enhance the skill set of our hourly employees by delivering training in ESL, Sign Language, Basic Computer Skills, Fundamental Reading, and Basic Business Writing while reducing training costs by 55%.TUI ANN YOHPage 2PFPC WORLDWIDE, INC., Wilmington, DE 1998 a 1999Director of StaffingDirected the development and implementation of a Recruitment Strategy for an expanding $2.5 trillion mutual funds servicing company. Managed a recruitment staff of four.* Drove development of comprehensive Recruitment strategy that decreased cost per hire by $4,200 and fill time by 15 days and increased variety of hiring sources.* Spearheaded the implementation of a college recruitment program at 25 campusesin the Northeast enabling the company to cost effectively staff 30% annual growth.* Selected by Corporate to be part of the HR team, which successfully launched The PNC Workplace training program to more than 4600 managers in less than 5 months.* Collaborated with Widener University to offer a Mutual Funds Accounting courseto senior Accounting majors and upon successful completion a job as a mutual fund accountant, resulting in reduced training costs and increased productivity.EDUCATIONMA, Organizational Leadership, Chapman University, Tacoma, WABA, Languages and Literature, Indiana University, Bloomington, INPROFESSIONAL DEVELOPMENT & TRAININGDale Carnegie Human Relations and Public SpeakingAFFILIATIONSSociety for Human Resources Management
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