PERTH & KINROSS COUNCIL Minimising The Use of Bed and Breakfast 15 November 2012

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PERTH & KINROSS COUNCIL Minimising The Use of Bed and Breakfast 15 November 2012. Format of Session. Overview of Perth and Kinross Councils Bed and Breakfast Reduction Plan. Question and Answer – Good Practice Sharing The Way Ahead Obstacles Solutions. Perth and Kinross Context.
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PERTH & KINROSS COUNCILMinimising The Use of Bed and Breakfast15 November 2012Format of Session Overview of Perth and Kinross Councils Bed and Breakfast Reduction Plan. Question and Answer – Good Practice Sharing The Way Ahead Obstacles Solutions Perth and Kinross ContextLarge geographical area – 5,286 kilometresPopulation of approximately – 140,000 Mix of urban and rural communitiesHousing needs and demand assessment – net shortage of approx 500 units each year for the next 10 years Mismatch between available stock and requirements of those in housing needTenure profile differs from the national picture:Higher owner occupationLower levels of social housingLarge private rented sectorHomeless presentations of approximately 1100 per yearHomeless ContextHigh usage and costs of B&B accommodationHigh levels of homeless presentations – 1100 p.a.Commitment to meet 2012 target – October 2011Improving access to private sectorTemporary Accommodation Increased demand Improved void turnover : 65 days 06/0719 days 10/11105% increase in units from 200850% (300) lets to homeless householdsIncreasing waiting lists demand (600 households)Bed and Breakfast Reduction Plan”April 2010 – Council approved savings of £244,000 during 2011/12August 2010 B&B reduction plan initiated“ To devise, agree and implement a plan to reduce expenditure on B&B establishments for temporary accommodation whilst meeting the Councils legal duty to secure temporary accommodation.”Bed and Breakfast Reduction PlanInitial 6 Thinking Hats Session Analysis of existing informationIssues / barriersRisks / benefits Schedule (monthly budget / placements target)Detailed action plan:7 main objectivesDesired outcomesKey actionsTarget datesKey outputs / evidenceConsultation with key stakeholders1. To ensure the efficient and effective use of the Councils temporary accommodationImproved void turnoverMaximised occupancy levelsReduced churn Move on of non statutory casesReview definition of reasonable offerReview of exclusions policyReview of criteria for discharge of temporary accommodation dutyReview of standby procedureConversion of temporary to permanent Review of Accommodation Officers work plans Additional units of temporary accommodation Discussion and feedback from Shelter Involvement of legal services2. To ensure the Council maximises use of supported accommodation placements for homeless customersEstablish available bed spaces Review and introduction of joint working agreements Delivery of training to all staffReview of all procedures Review of weekly surgeriesSupported accommodation providers monitoring framework 3. To reduce costs of Bed and Breakfast AccommodationIntroduction of maximum nightly chargeClose monitoring of all placementsMonitoring of ghosting procedureClose liaison with Housing BenefitsAudit of B&B financial processing systemsDedicated Accommodation Officer (B&B)Financial reduction plan 4. To ensure that the allocations policy prevents and reduces homelessnessCleanse of waiting listProjected vacancy profileAnalysis of by pass reasons for homeless customersAgreement on required performance informationWorkshop – identify blockages and best practiceReview of case management Throughput into permanent vacancies5. To maximise use of the private sector for homeless customersProcedural review – to ensure fairer access to PRSPrivate Sector Team – duty officerWeekly case management meetingsUse of private sector for use as temporary accommodationSection 32 A proceduresTransfer of Section 11 procedures Staff training6. To work closely with Neighbourhood Services to ensure positive outcomes for homeless customersReview of Housing OptionsWorkshop session – blockages, best practiceMapping Exercise – customers journeyStaff trainingReview of eviction prevention panelHousing management procedures to focus on tenancy sustainabilityReview of handover profileHow are we doing?PreventionPrison discharge protocol:2008/09 – 75 – all emergency presentations 2009/10 – 632010/11 – 43 – only 3 emergency presentationsComprehensive Advice and Assistance service Rent Bond Guarantee Scheme Evictions prevention panel – 10, 5, 2 Mortgage to rent – 16 properties purchased Rough sleeping – 5.5%Lost contacts:Before assessment – Scotland - 8%; PKC – 2.3% (1.5%)After assessment – Scotland -11%, PKC – 5.7% (3.3%)Prevention of homelessness – Measures of success: ApplicationsRepeat HomelessnessSupport services-Measures of success:Sustainability:The % of homeless customers provided with a PKC property who maintain tenancy for at least 12 months:07/08 – 88.76%08/09 – 89.22%09/10 – 91.85%2010/11 – 92% 2011/12 – 93% (mainstream – 96%) The number of PKC evictions: 2006/07 -102009/10 – 52010/11- 2 Access to accommodation – measures of success:Priority Need:2008/09 – 73.3%2009/10 – 82.8%2010/11 – 93% (National Average – 88%) 2011/12 – 97.2% (October 2011 – 100%) Bed and Breakfast Reduction Plan: Access to accommodation – measures of success Breaches of the unsuitable accommodation order:2007 /08 – 312008/09 – 72009/10 – 0 2010/11 – 02011/12- 0 2009/10 – 151 households with children placed into B&B2010/11 – 24 households with children placed into B&B2011/12 – 4 households with children placed into B&B Time to discharge duty:2008/09 – 32.08 weeks2009/10 – 35.8 weeks2010/11 – 29 weeks£1 million reduction in B&B expenditure 2011/12
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